Jordans Retro Shoes - Www.jordans-Retro-shoes.com - STAY AWAY

New York, New York 12 comments
Not resolved

I purchased a pair of sneakers online from this company and they sent me the wrong pair of sneakers.They refused to exchange or refund me for their mistake.

After going back and forth with numerous emails, their final offer was to give me 30% back. Why would I want 30% back for a product I did not order? OR, I could purchase more sneakers at discounted rates. Are they serious?

They want more of my money?! And who knows what I would get! Horrible company, do not do business with them. Do not buy sneakers from www.jordans-retro-shoes.com.

The credit card charge goes under the name: Www supplycasualshoes SHANGHAISHI CHINA. DO NOT ORDER FROM THIS COMPANY.

THEY ARE HORRIBLE.VERY BAD BUSINESS!!

Review about: Jordan Sneakers.

Comments

Anonymous
#762422

*** I just ordered from these niggas thinking they were legit

Anonymous
#761446

I'm very glad that I read this. I was very close to purchase all types of Jordan's from this company. Thanks guys.

Anonymous
Las Vegas, Nevada, United States #588008

did they make yu order 6 shoes

Anonymous
#568946

These people are horrible to deal with.The sneakers I purchased were not the color that I ordered.

They need to match my daughter's uniform and they don't. What I ordered is not what I received.

I have been emailing them every 3 days for about 2 weeks now, with no reply.Awful - how can they get away with this?

mopsi
#441855

Well it's march 3rd. here is the next message..

-----Original Message-----

From: Jordan Lee

Sent: Mon, Feb 27, 2012 1:46 am

Dear customer,

Thank you for your message.Well,after we check your shoes item on our website,we find that shoes item is out of stock recently.We apologise for the matter out of stock.Now we can give you some discount for your new order for compensation the matter.We promise you will get the right shoes this time.What's your idea?

Best regards

Niki

customer service department

THEY WANT ME TO BUY ANOTHER PAIR!!!! CONVENIENTLY OUT OF STOCK!!???? OMG~ I HAVE TO LAUGH!!!! This goes to show you what type of a company Jordan-retro-shoes.com is! Don't bother looking at their return policy because THEY LIE! It is all fake! They do not stand by what they write! If their return policy was true I would be able to return my sneakers and get my money back like it says on their website. THEY ARE FAKE & LIARS & CROOKS! When they steal your money and send you the wrong product, they do not send you an invoice, or a contact name, or a return address, or a phone number. You only deal with the website which gets you no where! DO NOT PURCHASE ANYTHING FROM www.Jordan-retro-shoes.com THEY ARE CROOKS DOING BAD BUSINESS AND LIES ABOUT THEIR RETURN POLICY! THERE IS NO RETURN POLICY! DONT BELIVE WHAT YOU READ ON THEIR WEBSITE! ITS ALL LIES! Jordan-retro-shoes.com IS A LIE!

mopsi
#437114

DISAPPOINTED AGAIN!I had my hopes up because someone actually responded .....I answered them back right away, same day.

It's now 3 days later....ONCE AGAIN, I havent heard a thing! This goes to show you what a HORRIBLE website www.Jordans-retro-shoes.com is ! DO NOT BUY ANYTHING OFF THEIR WEBSITE!

As you can see they do HORRIBLE business!They dont care about their customers!

mopsi
#434873

What a surprise! A week and a half later someone else from www.jordans-retro-shoes.com decides to answer me. BUT... they are acting like they dont know what was wrong???? FOR REAL????? see below,

Dear customer,

Thank you for your message.Well,what's wrong witn your order?

Best regards

Niki

customer service department

mopsi
#432444

CORRECTION......

correct website: www.jordans-retro-shoes.com

mopsi
#432440

Still no response.....I am not the only complaint of this company.If you google www.jordan-retro-shoes.com you will see that other people have complaints!

Someone put an Order in Dec. and they charged her OVER $900.00! NEVER DO BUSINESS WITH THIS WEBSITE! They have a return policy, but they are not following it.

Why would anyone want to do business with a terrible sneaker company. They do not follow their return policy so that means they are a fraud company! If any one plans on ordering sneakers from they please do not! I will complain until they answer me!

Or give me my money back.They are now under investigation!

mopsi
#431317

well, still no response...I email them 2 -3 times a day.I hope that no one does business with www.jordan-retro-shoes.com.

They are crooks! Stay away from their product! They will take your money and not give you what you ordered! A good business would have responded properly.

They are not honoring their return policy.CROOKS!

mopsi
#429646

Here is what went down....

EMAIL#1 from Jordans-retro-shoes.com

We are so sorry to hear that we sent the wrong shoes to you. It would be great if you can send us some pictures on the shoes you got and we can check it.

SO I DID!

EMAIL#2 FROM Jordans-retro-shoes.com

Thank you for your pictures. We are so sorry for this. We checked that there are many packages and the express company mixed

them. Anyway,We give you 15% discount for your next order and you keep the shoes. airjordan23online

I RESPOND: I want to return the sneakers and I want my money back. It's not fair

that I payed a good amount of money and received sneakers that aren't even the ones I ordered!

EMAIL#3 FROM Jordans-retro-shoes.com

If you really do not like the shoes you got you send them back. We will refund you when we receive the shoes. But we need to let you know that we all can not know what will happen during the returning. Or we will refund you 20% and you keep the shoes.

MY RESPONSE: ITS NOT A MATTER OF NOT LIKING THEM. ITS NOT WHAT I ORDERED!

EMAIL#4

You can ask how much the shipping cost for China first. And we decide to give you more refund. It would be 30%.There are some customers try to send the shoes back to us for exchange. But we never receive it. We do not want this happen again. And the shipping cost is expensive so we advice you to keep the shoes and we will refund you 30%. May you can...

you can think about this again. Many thanks!

ARE THEY FOR REAL! THEY WANT ME TO SELL THE SNEAKERS TO SOMEONE ELSE? WHAT TYPE OF COMPANY IS THIS? OBVIOUSLY COMPANIES IN CHINA ARE DIFFERENT THAN AMERICAN COMPANIES!

MY RESPONSE: You sent me the wrong sneakers. I don't understand why you're playing games with me. If you were able to send me the Sneakers and they arrived why would there be no garuntee of you receiving them when I

send them back? Is there no Federal Express in China? This was your mistake not mine. YOU sent ME the Wrong sneakers! You were able to send me the sneakers so now you must send me a postage paid return address label. If you continue to play these games, I will call the credit card company in the morning, dispute the charges and then we'll see what happens.

EMAIL#5

We can understand you. Actually,our product are all with reasonable prices. We have responded this to our boss and then decided that if you order one more we will send you two. If you do not want two more,you can order one and just need to pay more $40.

If you still want to sent them back. You need to responsible for the shipping cost and also need to compensate for the pay freight free.

We sincerely want to do business with you and we hope you can think about this.

IT'S LIKE LETS MAKE A DEAL! RIDICULOUS!

MY FINAL RESPONSE:I do not want 30%. I want all of my money back. This is not what I

ordered. So at this point you leave me no choice but to call the credit card company to stop payment and dispute the charge. This is not how to run a business and since your business is throught the internet, I will

make sure, and let it be known for all internet users to not do any business with your company. I will put a complaint on the internet against you. You took my money and you did not send me the correct product. Again, this is your mistake and I will let it be known.

THEY NEVER RESPONDED. JORDAN-RETRO-SHOES IS HIDING! All I can say is GOD BLESS AMERICA & will try my hardest to ONLY buy "MADE IN AMERICA" products. Thank you china for stealing my money. You are what gives china a bad name!

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Anonymous
to mopsi #760574

Glad I read this my son sent me the link to buy Jordan for his christmas. I was iffy because under contact us there is no telephone number only a Hotmail address. Which reputable company uses hotmail.

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